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Service Support

This is who we are

Our philosophy has been the same since day one. We believe customer service is the single most important aspect of any business. We strive to provide our customers with service excellence that is unmatched, and we challenge our customers to always hold us accountable!

e-info:

Access our online portal for service calls and order fulfillment

Contact Us

email: dispatch@docpartners.ca

phone: ( 519-648-9420 )

What Makes Our Service Different?

Local Accountability

Homegrown company that dares to do things differently

How We Help

98% Customer Retention Rate
We live in your community

Local Inventory (we don't rely on a manufacturer)
Our reputation is everything

Innovative Technology

We utilize Kyocera Fleet Services (KFS) to streamline, automate, and proactively manage your office equipment fleet.

How We Help

Automated Billing
Toner Notifications
Real-time error reporting for proactive response

Remote Access
Service History
Automated Firmware Updates

Customer Service Advocate & Help Desk Support Technicians

We created new full-time positions in our organization to improve the customer experience

How We Help

Continuous training at no additional cost
Remote Support

Live, Local Telephone Support
Remote Troubleshooting

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What our customers have to say: View Our Reviews