Managed Print Services
Make Every Page Count
Reduce costs, right-size your fleet, and keep your print devices running smoothly, without lifting a finger.
Over 25 Years of Expertise in Managed Print
Every aspect of your print environment is managed for you, saving you time and money. You get high-performance Kyocera equipment, automated maintenance and toner supply, and a team that's always on hand the moment you need us.
In Partnership with Kyocera
Experience proven, award-winning print solutions through our trusted relationship with Kyocera Document Solutions.
Your Guided
Journey to
Stress-Free Print
Based in Cambridge, Ontario, we've supported local businesses for over 25 years. We don't use offshore call centres or confusing phone directories. When you reach out for help, you speak with a local professional who knows the people in your office by name. We pair dependable, high-performance equipment with the human heartbeat of a partner who truly cares. So your technology gets handled with the same care as any relationship that matters.
Right-size your fleet to match your actual volume and reduce overhead.
Skip the time-consuming setup with machines that arrive pre-configured with your specific settings and address books.
Never run out of toner with automatic refill delivery based on real-time monitoring.
Pay only for toner you use rather than a high, flat-rate for every page with a drop of colour.
Gain clear visibility into costs with automated meter collection and 100% invoice accuracy.
Automate security compliance with data overwrite and encryption protocols activated by default.
Minimize downtime with hardware that maintains 10/10 reliability ratings for misfeeds.
The D.O.C. Process
Your Journey to Stress-Free Print
Getting your print environment right shouldn't be a project you have to manage yourself. Our D.O.C. Process breaks it into three clear steps: we Design a fleet tailored to the way your team actually works. We bring your equipment Onboard with zero disruption to your day, and provide Continued Support so it keeps running the way it should, long after the installation is done.
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Stage 1: Design
Stage 1: DesignYou'll never be pushed toward the most expensive equipment just so we can close a deal. Your journey starts with a personalized, consultative approach that makes sure your technology fits your real needs.
Your journey begins with a focused, 30-minute discovery session that maps your current office print needs, budget, and specific pain points to our solutions, tailored to you.
Every detail you share shapes a 'Right-Sized' solution aligned with your organizational goals with your budget protected like it's our own.
You get a transparent view of your total cost of ownership, so you can make the best business decision for your team.
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Stage 2: Onboard
Stage 2: OnboardTransitioning to new equipment should be seamless and never a disruption to your office productivity. The technical heavy lifting gets handled for you, so you don't have to lift a finger.
Your transition stays seamless, with a seamless implementation that keeps office chaos a distant memory.
Before delivery and installation, your dedicated Helpdesk contact connects with your IT experts to make sure the transition is stress-free, quick, and simple. You don't have to worry about getting the print equipment onto your Wi-Fi Network, copying your Address Book over, or maintaining Secure Printing. Every last detail is taken care of, so you don't have to lift a finger.
Your team receives complimentary, on-site training from our friendly onboarding experts. Your office gets comfortable with the new equipment and learns how to use it to its full capability, leaving you with complete confidence from day one.
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Stage 3: Continuous Support
Stage 3: Continuous SupportYou'll never run into barriers when you need support. What you get isn't just service, it's a relationship that continues long after installation.
The Anti-Call Centre Experience: When you have a question or an emergency, you reach a real person immediately, often someone you already know by name.
Proactive Management: Your devices stay monitored remotely through Kyocera Fleet Services (KFS), so issues often get caught and resolved before you even realize there's a problem.
Service at 'Neighbour-Speed': You're supported by local members of your own community, who treat your business's downtime like an emergency for a friend — not just a metric to manage.
Simplified Maintenance: Through our online portal, you can easily place service calls, order toner, and review your service history, so your printers become the last thing you have to worry about.